After reading the article it got me thinking, in my school system we have used a whole assortment of handheld/mobile devices. And throughout the years the handhelds come and go, but each device that was purchased was always going to be the one that was going to make kids smarter. They fall short, for a number of reasons. Maybe the teacher doesn't want to support the device, or maybe the student just loses interest, whatever the reason the device has gone to the wayside. But I have always had a different thought, it wasn't the user that failed with the device, but it was the device that failed the user. Just for an example, everybody is on the iPod bandwagon. I don't think that the iPod is going to be the device that teaches our kids and makes them geniuses. I believe it will fall to the wayside just like the Palm did, not because it is a bad product, or poorly engineered, but mainly because it is being mismanaged. In my opinion, Apple as a company is a dictator with all its products. I truly believe they do not care about the users that purchase their devices. Apple has the mentality if we didn't think of it then you don't need it. Now, I am not an Apple basher it is just it is the latest to mobile party, other companies have the same mentality (i.e. Hewlett Packard, Dell). When you do make valuable suggestion to better their product and make it more usable, they retaliate by saying "Why would you want that?" or " I can't foresee that ever being used". Companies need to realize that they need to listen to the users, because customers are the driving force for them being in business.
Note: Just for example when the Iphone 4 came out there was a immediate problem with the wireless signal which would decrease and drop calls. Steve Jobs said, "Just don't hold it that way", never admitting that there was a design flaw. Eventually they did release a rubber cover that would insulate you from the phone antenna to increase reception.
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